Shipping Partner, Ship registration, Ship agent - SMS Group Malta
Travel & Tourism Partner, Ship registration, Ship agent - SMS Group Malta
Shore Operations Partner, Ship registration, Ship agent - SMS Group Malta
Insurance Partner, Ship registration, Ship agent - SMS Group Malta
Logistics Partner, Ship registration, Ship agent - SMS Group Malta
Corporate Services Partner, Ship registration, Ship agent - SMS Group Malta
English Language School Partner, Ship registration, Ship agent - SMS Group Malta
Real Estate Partner, Ship registration, Ship agent - SMS Group Malta
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Shipping was one of SMS Group's first business which started around 1860 with offices in Victoria Gate area of Valletta. Some of its partners include K Line (largest Container Carrier Worldwide) and Messina di Navigazione. Today SMS Shipping is also responsible for Ship Chandlery under the name of PN Fenech and Bunkering Broking under the name of BBL.
SMS Tourism can provide hotel accommodation for holiday as well as business purposes in Malta and Gozo. We can also provide any other form of tourism-related services including local excursions, car hire, transfers and a full range of services and assistance related to conferences & incentives. SMS Travel has recently joined forces with another prominent tourism company (Mondial Travel) to provide an exhaustive selection of travel arrangements outside of Malta including hotel accommodation, air travel and cruises from offices in Malta, Tunisia, Turkey, Greece, Cyprus and Algeria.
SMS International Shore Operations is the leading shore & port handler in the world. SMS ISO are entrusted with the provision of all shore requirements by a large number of reputable cruise lines including Royal Caribbean, Norwegian Cruise Lines, Costa, MSC, Disney Cruiselines and many more. SMS handles shore excursions, turnaround service and transportation for Cruise Liners in Malta, England, Italy, Denmark, Holland, Tunis, Libya and the United States of America.
Insurance by S. Mifsud & Sons dates back to the Early 50s. SMS Insurance Agency Ltd. (agent for Foreign Principals, binder agreements with local & UK based insurers and Lloyd's); Global Insurance Brokers Ltd. (places risks in the local and worldwide market); SMS Assistance Ltd. (handles assistance cases for tourists in Malta such as Europassistance)
TRANSPORT SERVICES (Courier Express, Airfreight, Seafreight, Roadfreight, Combination of either modes); ADDITIONAL SERVICES (Customs Brokerage, Local transport - reefer available with temperature data loggers, Hand Carriers, Warehousing); SOME OF OUR PRINCIPALS (FedEx, Etihad Cargo, K Line, Neptune Lines, Ignazio Messina)
SMS Corporate Services was set up in 1991 by Dr. Simon Mifsud LL.B. (Hons) L.L.M., Barr. SMS Corporate Services provides Company services by way of Company Incorporation, Management, Company Secretarial services and any other legal services which may be required. The Company’s portfolio of clients is primarily overseas ship/yacht owners who make use of the Company’s services for to register their vessels under the Maltese Flag. SMS Corporate Services also assists these owners with Malta Flag Crew endorsements.
The English Language Academy (ELA) is one of the founding members of Feltom, the local association in charge of language training in Malta. The Academy prides itself in being one of the leaders in the teaching of English as a foreign Language and offers general courses for any age group as well as themed specialised courses or intensive courses in Business English.
SMS Properties has a portfolio of residential and commercial properties which range from exclusive apartments to casinos and baroque palaces. The properties are spread across Europe, Asia and the U.S.
Updates < Back to all updates
NCL ESCAPE Inaugural Events 23 November 2015
Neptune Lines 09 November 2015
Costa Awards 02 April 2015
Lufthansa Awards 31 December 2014
NCL ESCAPE Inaugural Events 23 November 2015

This past month SMS - International Shore Operations was very proud and honored to work with Norwegian Cruise Line to coordinate the shore side inaugural activities for their new flagship the Norwegian Escape. This very exciting time included 6 days of christening events and travel agent familiarization cruises before its crossing to Miami and its official christening ceremony in PortMiami. This was held in front of 4000 guests and media who sailed on a special christening cruise hosted by the President and CEO of NCL Holdings Mr. Frank del Rio.

SMS-ISO has been involved in the launch of all Norwegian Cruise Line Vessels since the Norwegian Sky in 1999 and are therefore very experienced to assist in the many unusual and extra duties that a shore operations company is required to perform when a ship enters service. To begin our preparations a short list of SMS ISO staff and managers who are familiar with NCL procedures is assembled from all our International offices. 18 embarkation specialist from Copenhagen, Harwich, Southampton and Dublin are all transported to Hamburg to await the ships arrival and begin their adventure, as they are lucky enough to sail on the ship for 6 days so to ensure consistency of service through the European Inaugurals.

This core team lead the local staff for all the embark/debark operations in both Hamburg and Southampton. Over the entire European leg (6 days) of the Escapes first cruise SMS ISO were responsible for no less than 5 back to back embark and debark operations with pax counts ranging from a mere 3500 to over 4000. There were two one day cruises with and three overnight’s, with full pier operations scheduled for every day. Live radio and television were broadcast from the ship and a special late sailing and transit of the Elbe River into the city center of Hamburg to enjoy a dedicated fire work spectacular was a highlight.

At the completion of the first 6 days the ship was sent on her first crossing, 10 sea days, direct to Miami. Torrential rain and high winds bade her farewell, typical for England in November, in sharp contrast to the weather awaiting her in the “sunshine state” of Florida. In Miami, the Escapes homeport, preparations were well underway for its official christening. The SMS ISO US team were busy polishing stanchions and ensuring all staff were equally “shiny” for their new Saturday ship.

Before her first official revenue cruise there was the small matter of her the Christening ceremony, and an employee function the day before which witnessed the shore side staff of Norwegian Cruise Line, Regent Seven Seas and Oceania (NCLH) having the run of the vessel for them and their families for the entire day. These 3000 + day visitors enjoyed lunch onboard, the Aqua water park in the 35 deg heat and Jimmy Buffets Margaretville at Sea along with the vessels myriad of other attractions and amenities.

The christening, a uniquely Miami event, was completed with all the spirit and excitement the “Magic City” could bring to this celebration. The God Father of the ship, the word famous Armando Christian Pérez, (better known by his stage name Pitbull, or Mr. 305) is an American rapper and Miami native. Together with Frank Del Rio preformed the required formalities and then the 4000 invited guests were treated to a mini concert from Pitbull himself, complete with backing dancers attired in what can only be described as costumes that were favorable for the heat of the day.

Highlights for the SMS ISO team were the opportunity to experience a brand new ship from a passenger’s perspective. While the endless embark/debark operations did not allow much time to sit back and relax, our team did us proud by personally experiencing all they could, if my stateroom account is anything to go by. (Sorry Fed!) Of notable accomplishments from our team was the ability of Ronan Sweeney (Excursions Ireland) who managed to hail a taxi from his cabin, on a sea day no less! (He has much more to explain I know………) This was following a late night visit to the medical center where a “prescription” was filled for 16 USD, as noted on my bill. We all hope you are better Ronan and fully recovered from your “sea day” adventures! As you would have surmised from the above Ronan was a popular member of our team, earning praise from many bar staff onboard. One in particular who worked in the appropriately named “It Must Be Five O’clock Somewhere Bar” even professed a strong desire to be “just like him”. (Must be the Irish Charm………….eh Ronan?)

Some Escape Stats:
Gross Registered Tonnage: 164,600
Overall Length: 334.6 metres /1065 feet
Max Beam: 41.5 metres / 136 feet
Pax Capacity (Double Berth): 4248.
Crew: 1651
By GRT the fifth largest cruise ship in the world currently in service!
  • Tourism, Company incorporation - SMS Group Malta NCL ESCAPE Inaugural Events Monday, November 23, 2015 This past month SMS - International Shore Operations was very proud and honored to w... read more...
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  • Tourism, Company incorporation - SMS Group Malta SMSMondial Valletta flagship office Monday, August 03, 2015 The newly refurbished office has officially been re-opened 19th June 2015 by Ministe... read more...
  • Tourism, Company incorporation - SMS Group Malta Costa Awards Thursday, April 02, 2015 Orange Travel group won two major awards at a ceremony held on board the Costa Diade... read more...
  • Tourism, Company incorporation - SMS Group Malta Lufthansa Awards Wednesday, December 31, 2014 Lufthansa (LH) has been operating uninterrupted flights to Malta for the past 30 yea... read more...
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